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How can you differentiate your firm in today's highly competitive legal market? Creating a client-centred culture that permeates the firm can result in a business that is more closely aligned to its clients' needs, and so help to establish a differentiated position in the market. This book provides a clear and practical guide to client service.

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The Lexcel Client Care Toolkit makes simple work of creating and implementing client care related policies. It contains a comprehensive range of template client care policies, checklists, procedure documents, and client care letters. All of the documents are provided on the book's accompanying CD-ROM, enabling users to customise them as needed.

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In this brilliant short book, Britain's former senior law lord, and one of the world's most acute legal minds, examines what the idea of 'The Rule of Law' actually means.

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The Legal Services Act 2007 has fundamentally altered the legal market. In an increasingly competitive market place, law firms must make strategic choices that will affect their long-term prospects. Strategy for Law Firms guides firms through the strategic options available and suggests how they might position themselves to succeed in the market.

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This indispensable work gives you quick, manageable, and affordable access to precedents that are most likely to be used on a day-to-day basis. Fully updated, this edition includes new and updated precedents, and a new section on Regulation and Client Care. All of the precedents are reproduced on an accompanying CD-ROM for easy customisation.

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Steer your firm through these difficult times with From Recession to Upturn - Financial Management and Strategy for Law Firms. This special guide provides your firm with the tools it needs to negotiate the current climate and, crucially, to prepare for the eventual upturn.

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Planning and implementing an effective practice management strategy is a key factor in establishing a law firm's long-term prospects. This fully updated edition continues to offer invaluable practical advice on how to develop and implement strategic plans for every aspect of a firm.

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Brooke's Notary is the standard work on notarial practice. It is a vital reference work, containing important information on notarial practice and procedure in England and Wales as well as many other jurisdictions.

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Find answers to essential practice related queries quickly and easily with the help of the Guide to Good Practice. This book brings together all the current practice advice and Practice Notes produced by the Law Society into a single portable book.

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The Legal Services Act 2007 revolutionises the provision of legal services in the UK. This new book is the only guide to the new legislation. Providing an overview of the Act, the book signposts how its implementation will change the legal world. It explains how to take advantage of the new model, and identify new opportunities arising from the reform.

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